Balanced Scorecard (BSC)

Program Benefits 

You will understand the key concepts of the balanced scorecard, and why it is gaining so much attention in corporate, nonprofit, and governmental organizations. You will learn a systematic, nine-step methodology for building and implementing the balanced scorecard, based on the performance management theory developed at Harvard University and our international balanced scorecard consulting experience. You will receive a Performance Scorecard Toolkit ^TM with worksheets for each step of the methodology, and a CD with course and reference material.

Performance measurement software will be illustrated to show how you can use tools to assist in setting up scorecards, and in collecting and reporting strategic information. You will also learn about some of the challenges and pitfalls of developing and sustaining a balanced scorecard strategic management system, and how to overcome the challenges